I am rather impressed..someone from Aeroplan called us regarding our flight to Scotland, to let us know that 2 seats on a direct flight from Edmonton-to-London had become available, and that we could switch to those from our Edmonton-to-Calgary, Calgary-to-London itinerary. We still need to change to go London-Edinburgh.
The part that blows me away is that they actually proactively did this for us. I have this bias against Air Canada and Aeroplan's customer service...these things just don't happen.
Anything that results in fewer plane changes with a nervous-flying wife and a 1 year old is heartily welcomed and appreciated.
posted by Unknown @ 12:37 PM
1 Comments:
April. I'll still be in Ft. Mac.
(sigh)
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